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Customer Refund
How do I process a refund to a Customer that has a Credit balance
Customer Opening Balances
How do I set up opening balances for Customer records
Customer Asset Service History
Does Ostendo retain full Service History of a Customer Asset
Customer Asset Hierarchy
Can I link multiple Assets to a main Customer Asset
Creating Customer Assets
How do I create a Customer Asset
Servicing Schedules
How do I create a Service Schedule
Creating Warranty records
How do I get Ostendo to generate a Warranty record
Ordering Product Variants
Can I order multiple variations of a Product (such as Colour and Size)
Sales Orderpad
Can I use an Orderpad to generate Sales Order Lines
'On Hold' POS Orders
Can I place POS Order 'On Hold' whilst I continue with a fresh order
POS Sales Options
What Sales Options are available in POS
Point of Sale Pay Stations
How many Point of Sale Locations can I use
Tax Inclusive Sell Prices
Do the Sell Prices include Tax
Barcoding
Is Barcoding used in Ostendo
Backflushing
Does Ostendo allow 'Backflushing' of Items, Descriptors and Labour Times
Assembly Order Time Booking
How do I record Employee Times against an Assembly Order
Assembly Order Scrap
How do I record scrap against an Assembly Order
Component 'Where Used'
Can I enquire on all occurrences where a component is used in a Bill of Material
Cost Rollup
How do I carry out a Cost Roll-Up
Co Products
Does Ostendo cover Co-Products