Sales, Service, Repairs and Preventive Maintenance Testimonials

“We were invited to attend an Ostendo product launch by our accountant. We attended the meeting and were given a demo of what it could do and the potential of Ostendo. It integrated well with MYOB which we were intending to change to. Our main concern was is it going to do everything we were told it would do? It had to be geared to our industry and provide the type of invoicing and reporting we needed. What we like most about Ostendo software is that everything we need is in the one package i.e. inventory, warranty control, keeping track of customer assets, maintenance scheduling, tracking customer calls and lots of reports. We now track and control inventory, produce purchase orders through Ostendo which has enabled us to buy smart. We have a central database for customer service work, asset tracking and maintenance. We would definitely recommend Ostendo Software to other businesses. The reason is simple. We have wasted a lot of time and money on other packages that didn’t live up to their promises. (To date Ostendo has.) It is a New Zealand product which is a major plus; and the regular updates are useful and practical, not cosmetic.”

Faye Goddard. Chill Technology Limited (Chilltech).
Industry: Sales, Installations and Service Maintenance – Air-conditioning, Refrigeration, Under Floor Heating and Electrical

“We were introduced to Ostendo through a MYOB Partner that knew MYOB would not do what we wanted. Our initial concerns were would it be clumsy and difficult to use and therefore not gain acceptance. Also, would it actually do what we were told it would do? What we like about Ostendo is that it is so incredibly flexible! Forms and screens are all able to be mapped to our business processes. We like the fact that extra functionality is being added all the time. If Ostendo doesn’t do something we need it to we have found subsequent update releases sort out the issue. We now ‘have’ control over stock and can track and control things we could not before – without a great deal of hassle. It has provided us a platform from which we can delegate administration tasks and grow our business. It is an incredibly rich and powerful piece of software with great support. Always being improved and refined, Ostendo is light years ahead of all the alternatives we considered in value for money.”

Ben Judge. HILTON Industrial Vacuums Ltd and Pty Ltd.
Industry: Sales, Rentals and Service – Industrial Equipment

“I visited the Small Business Expo and someone at the MYOB stand recommended Ostendo. My initial questions included: Will it be complicated to use? Will it do what we want it to do? Will the quotes look like we want them to? I like a lot of things about Ostendo. The Job Costing is great. We can quote jobs, do the work and then back cost to produce reports on the job profits. The purchasing and inventory tracking really simplified what I was previously doing and I can now control stock levels. Being able to modify reports is great. Having one package to do the job, quoting, purchasing, stock control, invoicing and then being able to produce management reports on all of it is very valuable. All the information is in one place and is accessible to all. We can now schedule regular customer preventive maintenance type work saving us a lot of time and creating repeat service revenue. Ostendo lets us keep track of all our purchasing costs so we can now accurately quote on jobs, all from one package. The inventory control across multiple locations is great. Being able to purchase in foreign currency is great. Ostendo has many features at a great price.”

Jonathan Skipwith.
Icom Security. Industry: Sales, Installs and Service – Security Systems

“I found Ostendo on Google. My initial concerns were will it be complicated to use. After speaking to Tony from Excellent Operational Solutions at our initial consultation, I felt much more at ease and excited to purchase Ostendo. The software gives us the flexibility to have all the reports we require, as well as better control over our labour costs, stock and purchasing. Ostendo also helps with allocation of machinery and labour as well as a complete service / repair history on our machinery. Ostendo offered value for money. Our previous software was not managing all our needs. Ostendo ticked all the boxes on our wish list.”

Nerida Moss. Longwall Haul Pty Ltd.
Industry: Sales, Service and Hire – Mining Equipment