Last updated: January 2025

Introduction

Development-X Limited ("we", "us", or "our") operates the Ostendo website and software platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms or enquiry forms on our website
• Subscribe to our newsletter or mailing list
• Request a product demonstration
• Apply to become a consultant partner
• Communicate with us via email or other channels

This information may include your name, email address, phone number, company name, and any other details you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and browser type
• Pages you visit and time spent on those pages
• Referring website addresses
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send you information about our products and services (with your consent)
• Process consultant partnership applications
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or unauthorised activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Authorised Ostendo consultants and implementation partners (when you request a demonstration or consultation)
• Service providers who assist us in operating our website and business (under strict confidentiality agreements)
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Development-X Limited
Email: