Powerful, integrated capabilities designed to streamline your operations — from inventory and manufacturing through to service, distribution, and business intelligence
Complete inventory control across multiple sites, warehouses, and locations down to aisle/rack/row level. Distribution Requirements Planning (DRP) enables multi-site order and stock processing with optional site costing to spread freight across internal transfers.
Track inventory through every dimension your business requires — serial numbers, batch numbers, expiry dates, revision levels, colour, grade, and size. Complete transaction history with drill-down capability back to source transactions.
Full landed costing spreads shipment costs across goods in any manner you choose, supporting multiple currencies and consolidating purchase orders from different suppliers. Choose from standard, average, or actual costing methods with automatic cost rollups.
Materials Requirements Planning determines product requirements to satisfy current and future demand, automatically generating purchase or manufacturing orders when replenishment is needed. Supports reorder levels, sales forecasts, and quick projected availability views.
Comprehensive item master with supersession rules, status controls (runout/obsolete), multiple barcodes per item, unit of measure conversions, customer-specific item codes, and hazard information. Auto-calculate sell prices from cost and markup percentage.
Unlimited BOM levels with full version control, co-products and by-products, routing steps with separate setup and run times, and phantom assemblies that explode into parent orders. Mass replacement swaps components across all BOMs, with where-used inquiry for impact analysis.
Custom manufacture products on the fly using features and options, manual configuration, or scripted Q&A processes that guide users step-by-step. Configured items can automatically generate a BOM for future reuse of that 'one-off' configuration.
From simple drag-and-drop assignment boards through to full constraint-based scheduling using lead times, resource capacity, and loadings. Separate setup and run times ensure accurate scheduling regardless of batch quantity.
Real-time production control via mobile, barcode, or touchscreen. Operators update routing status, capture time against labour codes, issue materials (or backflush automatically), and record QA results — all linked to the manufacturing order.
Full input and output traceability by serial, batch, expiry, grade, revision, size, and colour. Link QA test results directly to manufacturing orders or batch numbers via mobile, with hazard alerts displayed at routing step level.
Complete quote-to-order workflow with unlimited revisions, multiple presentation layouts, and win/loss tracking. Populate order lines via drag & drop, batch select, historical sales, or single entry — including inventory items, kitsets, supplier catalogue items, and configured products.
Extensive pricing engine with unlimited price levels, customer-specific pricing, quantity breaks, and effectivity dates. Order pricing matrix automatically applies promotional rules — like bonus products or time-limited discounts — plus add-on sales prompts for upselling related items.
Full warehouse fulfillment from auto-picking through to proof of delivery. Supports FEFO (first expiry, first out), multi-warehouse locations (aisle/rack/row), and complete traceability by serial, batch, expiry, revision, colour, grade, or size.
Flexible invoicing with consolidated billing across multiple orders or per-order invoicing. Supports separate bill-to customers for head office arrangements, recurring invoices for regular charges, and batch creation with direct email delivery of invoices and statements.
Flexible job costing from simple "do and charge" work through to complex fixed-price contracts. Real-time work in progress tracked at all levels with planned versus actual comparison. Multiple costing methods including standard, average, actual, or last buy price.
Full progress billing workflow with retention management for longer-term contracts. Raise claim invoices and deposits before actuals are posted, with consolidated project invoicing across multiple jobs and separate bill-to customer support for head office billing.
Link jobs to projects for consolidated reporting and budgeting. Break jobs into separate tasks for sequencing and tracking, with user-defined tracking codes and colour-coded status management at both header and task levels.
Shop floor time capture via mobile, barcode, keyboard, or touchscreen. Timesheet interpretation automatically applies break and overtime rules, with direct labour, fixed costs, and overhead recoveries posting accurately to jobs.
Deploy jobs directly to subcontractors via the mobile app, allowing them to record time, materials, and charges. Completed datasheets return to Ostendo for approval, with optional buyer-created invoices enabling you to bill customers without waiting for supplier invoices.
Manage both customer and company assets with full equipment tracking, location history, and the ability to transfer assets between customers while maintaining complete service history. Record serial numbers, manufacture dates, and detailed equipment information.
Configure scheduled servicing using defined service plans, recurring patterns, or predictive triggers based on readings and time (e.g., every 1000 hours or 3 months, whichever comes first). Mass-generate jobs based on due dates with job templates controlling planned content.
User-defined warranties (e.g., 6 months parts and labour, 12 months labour only) linked to assets. Warranties can be auto-created when items are issued from sales or jobs, with full tracking throughout the warranty period.
Capture meter readings and equipment check dates via mobile, automatically updating asset records. Organise assets into service zones for geographical grouping and efficient deployment of service teams.
Purpose-built Android and iOS app running configurable solutions for any business process. From sales and service through to warehousing and manufacturing — capture materials, time, photos, signatures, GPS location, and more via user-defined templates.
Rich data collection including materials issued, time entries, photos, sketches, audio notes, digital signatures, checklists, and GPS tracking. Support for compliance forms, QA inspections, and custom capture requirements specific to your industry.
Graphical drag-and-drop scheduling deploys jobs, deliveries, and manufacturing orders to mobile users. Configurable profiles show relevant information to coordinators, with capability rules ensuring qualified staff are assigned and warnings for conflicts or shortages.
Full SQL-based report writer for creating and modifying reports, inquiries, views, charts, and pivot tables. All database tables are accessible, with results easily exported to Excel, Word, or other formats. Graphical web dashboards provide at-a-glance insights.
Advanced scripting engine lets you customise Ostendo to match your business rules — from screen-level automation to accounting integrations. Unlimited custom fields, user-defined tables, and configurable menus extend the system without modifying core code.
Open API service enables third-party applications and web platforms to communicate directly with Ostendo. Connect to EDI and eCommerce platforms, integrate with email services, and link to external systems through web services and Outlook integration.