Our Development Philosophy
We believe the best software is built in partnership with customers and consultants. This has been our philosophy for nearly 20 years, but artificial intelligence has fundamentally changed what partnership means. In today's landscape, our role must evolve from traditional software development to becoming an adaptive, intelligent, and co-navigational partner—helping companies navigate not just technical challenges, but the broader shifts reshaping their industries.
Customer First
Every feature we build addresses real customer needs. We prioritise enhancements based on customer feedback and operational impact, ensuring our development efforts deliver tangible value.
Continuous Innovation
Technology evolves rapidly, and so are we. Regular updates bring new capabilities, performance improvements, and modern interfaces while maintaining backward compatibility.
Upgrades not Rewrites
Since Ostendo's first deployment, we've continuously evolved and upgraded the application rather than forcing disruptive rewrites. Your investment in staff training, workflows, and custom enhancements is protected—we don't throw that away just because a rewrite might be easier for us.
Practical Technology
We embrace new technologies when they solve real problems—not for novelty. AI, automation, and analytics are deployed where they create measurable operational improvements.
Stability & Reliability
Your operations depend on Ostendo running 24/7. We maintain rigorous testing standards and ensure every release meets our high reliability standards.
Open Integration
No single system does everything. We build with integration in mind, providing APIs and tools that let Ostendo work seamlessly with your other business systems.
Agility
Agility means responding quickly when your business needs change. When challenges arise, we work collaboratively to adapt your solution—not force you to wait for the next major release.
Single Solution
Important business processes belong in the core application, not sold as expensive add-ons. We deliver complete, integrated solutions—you shouldn't have to pay extra every time you need a critical feature.
Roadmap
We communicate openly about our roadmap, timelines, and priorities. When circumstances require changes, we'll keep you informed and pivot quickly to address what matters most.
The Next Chapter
A complete overview of Ostendo Continuum — our vision, philosophy, and what's ahead
Product Roadmap
A glimpse into some of the upcoming features and enhancements
Roll-out of the Ostendo Continuum edition
Ostendo Continuum is our next-generation platform, built to run in the cloud or on-premise. It enables us to deliver new capabilities continuously without disrupting your operations—evolution without revolution.
- Native HTTPS Cloud or On-Premise
- Introduction of OHJA platform for Ostendo
- Enhanced and more intuitive navigation within Ostendo
- Full BI Dashboard designer and viewer
- Integrated Process Model (SOPs) for procedure help and training
- AI enabled Supplier Invoice & Delivery Docket importer
- Netsuite Financials & Reckon One accounting integration
- Graphical BOM multi-Level Viewer
- Revised and enhanced point of sale (POS) using the new OHJA platform
- Process Traveler for Instructions and capturing date like QC results and H&S
Seamless AI Integration
Intelligent automation features and smart natural language queries.
- Smart workflow processes
- Automated exception handling
- Natural language queries
- AI monitored industry news/events
Snapshots
Snapshot Reporting, Data Entry
- Smarter reporting tools for fast deployment, and full drill-down capabilities
- The ability to apply company brand (colours and themes) to the output formats
- Email to Customers/Suppliers and allow for real-time data refreshing (like a portal)
- Create simple web data entry forms for use internally and externally
- A hybrid style of form where there's a mixture of reporting & data entry
AI Enhanced Screens & Reports
Continuous development & deployment of dynamic AI enabled interfaces and analytical tools.
- AI Enhanced Order screens
- Streamline and enhance where applicable all user interfaces
- Roll-out distributed data repositories enabling shared access to information without direct access to Ostendo
- Continuous enhancements based on feedback